To contact terridonna please email email@example.com
At Terridonna we endevour to respond to every customer enquiry within 24 hours. If your query needs urgent attention, please call us on 07 3325 5886.
How do I place my order?
- to place your order online, simply browse through the online store, click on the products you like, chose your size and colour options and add them to your cart. Once you are done browsing, click on the shopping cart, this will take you to the check out. All that is left is to enter your shipping and payment details and you are done.
I cannot order online, can I still order?
- if you cannot place your order online, or the product you are looking for is not available, please contact us on 07 3325 5886 or emal firstname.lastname@example.org and we will be able to assist you with placing your order.
When will I receive my order?
- products on terridonna.com are made to order. All orders are dispatched within 1-3 business days of placing your order. Australian residents will recieve your order within 1-7 days after dispatch, depending on the shipping method chosen.
What is something doesn't fit?
- this is not a problem, send us an email to email@example.com so we know the goods are being sent back and the reason for the return. We will happily give an exchange or credit if the item is returned within 14 days of invoice date, item must be in tact with hygiene sticker in tact and returned with the invoice. We do not give refunds for change of mind, only for a manufacturing fault in a product.
What if the item I want is out of stock?
- unfortunately from time to time some products will sell out faster than others. If an item online is marked sold out or is not showing a particular colour or size than it is more than likely not available any more. At this point you can send us am email to firstname.lastname@example.org and we will do our best to help you out.
I have a promotional code, how do I use it?
- Simply enter the promotional code as you checkout. Please read any relevant terms and conditions for your promotional code before use.
Do you have competitons?
- yes we do, we are frequently offering free givaways and prize packs to our fans.
"I just received my bikini's, they arrived so quickly, thank you!!". Melissa.
"Thank you for my order, your packaging is so cute, thanks for the extra surprise". Alice
"I absolutely love my full piece, it will be perfect for my holiday to Coloundra next week". Stacey
Your privacy is our number one priority. At terridonna.com we use paypal as our preferred secure online payment method. Terridonna does not store any credit card or bank account details. The only information kept on our database is name, address, phone, email and order history.
All your personal details provided to us are strickly confidential. The use of these details will always be approved by you, unless in the case of legal requirements.
By joining our mailing list, terridonna members will receive emails with special offers, product updates and news and events information.
Copyright © 2013 TerriDonna.